Refund & Cancellation Policy
Effective Date: April 7, 2025
1. No Return, Refund or Cancellation
At Zutara Ayurveda, we are committed to delivering high-quality Ayurvedic products such as herbal hair oils, shampoos, and wellness items. Due to the nature of these personal care products and for hygiene and safety reasons, we maintain a strict no return, refund, or cancellation policy.
- All our products are sealed and packaged to ensure purity, effectiveness, and safety.
- We do not accept returns once the product is delivered, as we cannot resell or reuse any opened or used personal care item.
- Orders, once placed and paid for, cannot be cancelled or modified.
- No refunds will be issued for any reason, including dissatisfaction with results, change of mind, or accidental purchases.
2. Damaged or Incorrect Orders
In the rare event that you receive a damaged or incorrect item, please contact us within 24 hours of delivery at the contact details below. We will review the case and may offer a replacement at our discretion. No monetary refunds will be provided.
3. Contact Us
If you have any questions or concerns, feel free to reach out to us:
- Phone: 9432764310
- Email: zutaraayurveda1987@gmail.com
- Website: https://zutaraayurveda.in
- Address: Dream Height Apartment, Bakultala, Andul Road, Howrah-711109. West Bengal. India.